Returns and Refunds Policy

At ShiningSilver.in, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer hassle-free returns and refunds.

Returns

You have 5 days from the date of delivery to return an item for a exchange. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

If you need to exchange an item for a different size or style, please contact us at hello@shiningsilver.in or +917060508045 . We will guide you through the exchange process and ensure you receive the item you desire.

Shipping

There are no additional shipping costs for returns. You are responsible only for shipping the item back to us.

Contact Us

If you have any questions about our returns and refunds policy, or if you need assistance with a return or exchange, please don't hesitate to contact us at hello@shiningsilver.in or +917060508045 . Our customer service team is here to help you with any concerns or inquiries.